The checklist
- Size tag matches the size you ordered
- Colour matches the chosen option (ignore small lighting shifts)
- Print, logo and stitching look like the seller's photos
- Hardware such as zips, buckles and clasps is present and intact
- No visible damage: stains, holes, scratches, crushed packaging
- Accessories listed by the seller (straps, dust bag, laces) are included
- Quantity is correct for multi-piece orders
Common mistakes
Approving in a hurry. Open each photo at full size; small labels are easy to miss on a phone screen.
Treating QC as an authenticity check. QC photos show the physical item. They are not a guarantee from LitBuy or from us about brand, material or origin.
Shipping first, complaining later. Once a parcel leaves China, exchanges or returns become far more difficult. Raise concerns while the item is still in the warehouse.
If an item fails the checklist
Keep it out of your parcel and contact LitBuy support through the order. Describe the mismatch and refer to the photo. What can be done, such as an exchange or a return to the seller, depends on the seller and LitBuy's policies, which are listed on LitBuy.
If you need a closer look
Some agents offer extra or detailed photos. Check in your LitBuy account whether that is available for your item and whether a fee applies.
Next step
When every item passes, move on to the Europe shipping steps.